Biometric Passenger Identification Planned for Kazakhstan's Airports

The Swiss company SITA audited 14 state-owned airports in Kazakhstan to determine further steps for the comprehensive digitalization of civil aviation. The results were announced at a meeting with the leadership of the Ministry of Transport of Kazakhstan.

The level of equipment with basic passenger service and baggage handling systems in most airports remains insufficient (around 38%), which means a significant part of technological processes are still performed manually.
Press service of the Ministry of Transport of Kazakhstan

The meeting addressed the issue of equipping the country's air gates with modern digital systems for:

  • automating passenger registration
  • baggage processing and accounting
  • passenger flow management
  • implementing biometrics
  • accelerating pre-flight procedures
  • improving the quality of passenger service

A center for managing the digital systems of all airports is planned to be established in Astana. It will provide real-time monitoring, coordination, and operational management of key processes.

SITA can also assist with equipping 3 new airports under construction in Kazakhstan – in Zaysan, Kenderli, and Katon-Karagay district. They will feature digital services that meet international standards.

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